{"id":2860,"date":"2025-04-07T11:44:53","date_gmt":"2025-04-07T11:44:53","guid":{"rendered":"https:\/\/www.flowtask.ai\/privacy-policy\/"},"modified":"2026-06-10T11:05:18","modified_gmt":"2026-06-10T11:05:18","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.flowtask.ai\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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Last update: April 5, 2025<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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This Privacy Statement covers this Web site and any sub-domains or web pages dependent upon it, as well as any other sites referred to in this Privacy Statement.<\/p>

Our privacy practices reflect global principles and standards on personal information management. These principles include information and choice about data use, data access, data integrity, as well as security, onward transfer and effective compliance\/monitoring. <\/p>

Consent<\/h2>

By using this Web site, you explicitly consent to the collection and use of information in the manner described herein. If we decide to change this Privacy Statement, we will post those changes on this site so that you will always know what information we collect and how we use it. <\/p>

As required by applicable law, we request your explicit consent to process certain data and information collected on this Web site or voluntarily provided by you.<\/p>

Collection and processing of your personal data<\/h2>

In order to better serve you and understand your needs and interests, Flowtaskr ecopiles, exports and uses personal information with appropriate notices and consent, and with the necessary registrations with data protection authorities, where applicable. Thus, in compliance with the provisions of Organic Law 3\/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD) and Regulation (EU) 2016\/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (RGPD), we are pleased to inform you that the data collected through this website will be processed and\/or incorporated into personal data files for which Flowtask, S.L. is responsible, with address at Avda. Reyes Cat\u00f3licos 31, 3rd floor, Edificio Ceres, 38005, Santa Cruz de Tenerife. <\/p>

In addition, when you visit our Web site, we may log your IP address and use cookies and other Internet technologies (hereinafter referred to as Automated Tools and Embedded Web Links) to gather general information about our visitors and their interests. The technologies used and the information collected are described in more detail below. <\/p>

In addition, we collect and process any information or data that you provide voluntarily and with your explicit consent, for example, when registering for events, subscribing to newsletters, participating in online surveys, group discussions or forums, or making purchases. Notwithstanding the foregoing, the forms contain mandatory fields, so that the omission of any of them may make it impossible for us to provide you with the services, products or information requested through the corresponding form. <\/p>

Use and purpose of personal data collected<\/h2>

The information Flowtask collects to understand your needs and interests helps us provide you with a consistent and personalized experience. We will use this information only in the manner described in this Privacy Statement or as otherwise specified at the time of collection. We will not subsequently change the way we use your personal information without your consent, as determined by applicable law. <\/p>

The uses we make of the data provided by you are:<\/p>

To process your orders and deliver the products and services you have requested.<\/p>

To keep you informed about the latest product releases, software updates, security patches, system enhancements, special offers and other information about Flowtask.ai products and services. Occasionally, we may include information from other technology companies about products and services that may add value to your Flowtask.ai products. <\/p>

To tailor information about our products and services to your individual interests. For example, during your visit to our site, it allows us to provide you with specific information about products and services that may be of interest to you. <\/p>

To give you the ability to create personal profile areas and view protected content.<\/p>

For online sessions “Click to chat” and “Click to call”.<\/p>

To ensure and control the quality of information and your experience during Flowtask.ai chat sessions by training our staff to answer your questions effectively.<\/p>

To have the ability to contact you and provide you with shipping and billing information, and to provide you with customer feedback and support.<\/p>

To offer contests, sweepstakes or other marketing or promotional activities on Flowtask.ai or affiliated websites. Personal data may be collected to administer these programs. <\/p>

To conduct questionnaires and surveys in order to provide better products and services to our customers and end users. The answering of any questionnaire is voluntary. <\/p>

To answer questions related to personnel selection and to fulfill contractual obligations.<\/p>

For user profiling\/segmentation.<\/p>

IP Addresses<\/h2>

We use IP addresses to diagnose problems, administer our Web site and gather demographic information. We also use IP addresses or other information, such as Flowtask.ai user information you have shared on this website at other times or a campaign code, to determine which pages of our websites are being visited and the topics that may be of interest to you so that we are able to provide you with information about relevant products and services. Generally, Flowtask will aggregate this data anonymously and will not link it to a specific individual unless that individual has given consent. When you visit our site, we only recognize your domain name. <\/p>

Flowtask may also collect IP addresses (and other technical information such as browser type) during Click-to-Chat or Click-to-Call sessions you initiate. This information is collected when you connect to Flowtask.ai, so that we can identify your session, deliver content to you based on your browser’s technical capabilities, and for quality control purposes. Your IP address will not be used to identify you unless you give your prior consent. <\/p>

Flowtask will only collect information related to your visit to the Flowtask.ai website. We do not track or record personal information from your visits to companies or entities outside of Flowtask.ai. <\/p>

Automated tools<\/h2>

In addition to the information you provide to us, Flowtask may also collect information during your visit to a Flowtask Web site through automated tools, including Web beacons, cookies, embedded Web links and other tools that are commonly used to collect information. These tools collect standard information that your browser sends to our website, such as server type, language, access times, and the address of the website from which you accessed a Flowtask.ai website. With these tools, Flowtask is also able to confirm receipt of emails that the recipient has consented to receive, and can track other information, such as the pages visited on the Flowtask website and whether or not the recipient registers for events offered by Flowtask.ai, as well as other aggregated information that is not related to a specific individual. <\/p>

Integrated web links<\/h2>

Flowtask emails often use links designed to take you to a relevant area of the Web, after redirection through Flowtask.ai’s servers. The redirection system allows Flowtask to change the destination URL of these links if necessary, and to determine the effectiveness of our marketing initiatives. <\/p>

In emails, such links also allow Flowtask to determine whether you click on the link in an email, and to relate this information to your personal identity. If you do not want Flowtask to collect information about the links you click, we recommend that you disable any automatic personal data collection mechanisms in your browser and that you refrain from clicking on links contained in e-mails Flowtask sends to you. <\/p>

Cookies<\/h2>

We use cookies to deliver personalized content, prevent you from having to enter your password, repeatedly keep track of your shopping cart, and tailor our information offerings to your and other users’ use of the Web site.<\/p>

The domain name of the server that transmits and activates the automatic collection procedures is www.flowtask.ai and its validity period is 52 days, after which the cookie files are automatically deleted.<\/p>

You have the ability to configure your browser to prevent the installation of cookies or be warned when this occurs. For the use of some of the services of the portal it is necessary that cookies are installed or activated, so if you have them disabled and \/ or blocked you may encounter difficulties browsing the Web site that will prevent access to certain services offered through it. <\/p>

E-mail addresses<\/h2>

If you choose to provide us with your email address, we will communicate with you via email. We will never share your email address with anyone outside of Flowtask.ai. At any time, you can opt out of receiving any further emails. <\/p>

Depending on how your e-mail application is configured, information about you may be transmitted automatically when you send a message to Flowtask.ai.<\/p>

If you choose to register for services from other providers, we may need to send certain information from your Flowtask.ai registration to the service provider, likely including your email address.<\/p>

Product acquisition and event registration<\/h2>

Our site includes order forms that you may fill out to request information, products and services, which may collect financial information, such as your bank details or credit card numbers. Flowtask agrees to use any financial information you submit to us solely for billing and payment purposes for a particular transaction. This involves the transfer of your data to other providers involved in the execution of the transaction, such as banks, credit card companies or other financial and credit monitoring institutions. <\/p>

Sharing of your personal data<\/h2>

Any information that you voluntarily provide to us or that is otherwise recorded on any of our sites, we may share such information with business partners, service providers, authorized third party agents or subcontractors to provide the requested service or transaction, including processing orders and credit card transactions, hosting Web sites, conducting events and seminar registration and customer support, or providing you with information about products and services that may be of interest to you. These third parties may be established in countries that do not provide a level of protection comparable to that provided by European data protection legislation. <\/p>

We only provide these third parties with personal data strictly necessary to perform the services on our behalf, and such third parties are strictly prohibited from using your personal data except for the limited purposes of completing the requested service or transaction.<\/p>

We do not sell or lease your personal data to third party vendors for marketing purposes unless you have given us explicit permission to do so.<\/p>

We may respond to subpoenas, court orders or legal process by disclosing your personal data and other related information as necessary. We may also use them to establish or exercise our legal rights or defend against legal claims. <\/p>

We may collect and may share personal data and any additional information available to us to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Flowtask.ai’s terms of use, as well as as as a result of legal requirements.<\/p>

When you visit a Flowtask Web site you may be redirected to content or functionality hosted by a third-party provider and not Flowtask.ai. This is typically done to host special events, such as contests or seminars. When information is collected solely on behalf of Flowtask.ai, the site will reference the privacy statement of the Flowtask entity concerned and the Flowtask entity will determine how the information is used. For websites external to Flowtask.ai, reference will be made to the privacy policy of the owner of that website. It is Flowtask’s practice to require such vendors and business partners to handle information in accordance with Flowtask.ai’s privacy statement. <\/p>

Security of your personal data<\/h2>

Flowtask is committed to protecting the personal data you share with us. Flowtask uses a combination of industry standard security technologies, procedures and organizational measures to protect your personal data from unauthorized access, use or disclosure. <\/p>

Flowtask maintains online security by utilizing secure server technology so that your data is protected. State-of-the-art security measures and IT tools are in place on Flowtask sites to prevent potential abuse. <\/p>

Our employees are committed to respecting your rights to privacy and confidentiality.<\/p>

Links to other sites<\/h2>

This website may contain links to other sites. Flowtask is not responsible for the privacy policies or the content of other websites outside of our own. <\/p>

Choice\/opt-out<\/h2>

We communicate with users who subscribe to our services on a regular basis via email, and we may also contact them by telephone to resolve customer complaints or investigate suspicious transactions. We may use your email address to confirm the opening of an account and to send you payment notifications, information about changes to our products and services, as well as notices and other disclosures required by law. Users may not object to receiving these types of communications, as they are primarily informational in nature, not promotional. <\/p>

Flowtask offers you the ability to opt-out of receiving other types of communications, such as e-mails or updates from us regarding new services or products offered on this website, or if you do not want us to share your personal information with third parties. You can unsubscribe by sending an email to info@flowtask.ai.<\/a><\/span><\/p>

Data retention<\/h2>

Flowtask will not retain your personal data longer than is necessary to complete the purposes for which it was collected or as required by applicable laws or regulations.<\/p>

Children’s privacy<\/h2>

Flowtask does not knowingly collect personal information from children under the age of 18. If we discover that we have collected data from a child under the age of 18, we will delete that information from our systems. <\/p>

Rights of access, rectification, cancellation and objection of your personal data<\/h2>

Flowtask needs your help to keep the personal information you have shared with us accurate and up to date. For this reason, please inform us immediately of any changes to your data so that the information contained in our files is always up to date and error-free. If you are a registered user, you can make such updates by sending an email to info@flowtask.ai.<\/a> Finally, we inform you that you may exercise, at any time, your rights of access, rectification, cancellation and opposition to the processing of your data, under the terms provided by law, by contacting the following address: Flowtask, S.L., Avda. Reyes Cat\u00f3licos 31, 3rd floor, Edificio Ceres, 38005, Santa Cruz de Tenerife and enclosing a copy of the document proving your identity. <\/p>

Likewise, you may revoke your consent for the treatments described in this privacy statement, as well as for those described in each of the pages where the forms are located, without retroactive effects and in the terms provided by law.If you have any questions about this Privacy Statement or if you wish to know the information we have about you, please contact us at info@flowtask.ai<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

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